Tag Archives: Customer Protection

Jennifer Eden

Oct 08 2018

Hills Bank Online: Transaction Dispute


Did you know that you can dispute transactions on your account within online banking?  Learn more about disputing transactions within Hills Bank Online: https://www.youtube.com/watch?v=j28FH7696ec

Posted in Online Banking | Tagged , ,
Jennifer Eden

Oct 01 2018

Debit Card Text Fraud Alerts Coming Soon!

As an additional layer of protection for our customers, we are adding Text Fraud Alerts to Hills Bank debit cards. When suspicious activity is detected on your debit card, you’ll receive a text alert.

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Matt Olson

Aug 29 2018

Carbon Monoxide and Your Home


In Iowa, a law went in to effect July 1, 2018 that requires all homes and apartments with fuel-burning heaters, fireplaces, gas stoves, and/or garages to have a Carbon Monoxide (CO) detector. This colorless and odorless gas can be very …
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Posted in News and Events | Tagged ,
Matt Olson

Aug 22 2018

Be Aware of Unaffiliated Mortgage Service Solicitations


Buying a new home is a very exciting time. Within 2-3 weeks of purchase, your new home is processed by the county assessor. Certain pieces of your mortgage information are public record including the borrowers’ name, address, mortgage holder, and …
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Posted in News and Events | Tagged ,
Chris Lewis

Apr 25 2018

Identity Theft Series: Protect Yourself Online


Identity theft is a serious crime that can cost you time, money, lost job opportunities, and credit standing. According to the Federal Trade Commission (FTC) an estimated 9 million Americans have their identities stolen each year. (source: ftc.gov)

Posted in Fraud Prevention | Tagged , , , ,
Chris Lewis

Jan 03 2018

Beware of Tax Identity Theft

Tax Identity Theft

All taxpayers, business owners, and tax preparers should be aware of identity theft scams by people pretending to be IRS representatives through phone calls, text messages, or email communications. Tax related identity theft occurs when someone uses your Social Security …
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Posted in News and Events | Tagged , , , ,
Chris Lewis

Nov 27 2017

4 Shopping Tips for Cyber Monday

Shopping Tips for Cyber Monday

If you’re like many Americans, you’ve done some Black Friday shopping, but are now looking for Cyber Monday deals to complete your holiday gift list. As you shop online for deals this Cyber Monday, please keep the following tips in …
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Posted in Holidays | Tagged ,
Adam Determann

Nov 01 2017

Protect Your Business Against Email Compromise


What is Business Email Compromise?  Business Email Compromise (BEC) is a sophisticated scam targeting businesses that work with foreign suppliers and/or perform wire transfer payments. The scam is carried out when business email accounts are compromised to conduct unauthorized funds …
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Posted in Business Tips | Tagged , ,
Karissa Wikert

Oct 18 2017

Are you Wintering Outside of Iowa?


Here are 5 ways to manage our bank accounts remotely and electronically if you’re planning on spending your winter outside of Iowa.

Posted in Friends Club | Tagged , , , ,
Jennifer Eden

Sep 06 2017

Turn Your Debit Card On or Off Through Hills Bank Online


If you’ve ever misplaced or experienced fraudulent activity on your debit card, you can now temporarily turn it on or off through Hills Bank Online or the Hills Bank app.

Posted in Debit Card, Online Banking | Tagged , ,