Tag Archives: Customer Protection

Matt Olson

Aug 05 2019

Be Aware of Unaffiliated Mortgage Service Solicitations


Unaffiliated-Mortgage-Service-Solicitations

Buying a new home is a very exciting time. Within two-three weeks of purchase, your new home is processed by the county assessor. Certain pieces of your mortgage information are public record, including the borrower’s name, address, mortgage holder, and …
Continue reading

Posted in Homeowner | Tagged ,
Adam Determann

Apr 11 2019

Protect Your Business Against Email Compromise


business-email-compromise

What is Business Email Compromise? Business Email Compromise (BEC) is a sophisticated scam targeting businesses that perform wire transfers and/or ACH payments. The scam is carried out when business email accounts are compromised to conduct unauthorized funds transfers, most commonly, …
Continue reading

Posted in Business Tips | Tagged , ,
Chris Lewis

Mar 11 2019

Be Aware of Pre-Screened Credit and Insurance Offers


be-aware-of-pre-screened-offers

Many of us have received unsolicited mail sent from credit and/or insurance companies (whom we have no prior relationship with) that have ‘pre-approved’ or ‘pre-qualified’ in large, bold, bright writing at one time or another. Learn what these offers mean, …
Continue reading

Posted in News and Events | Tagged
Ken Hinrichs

Feb 19 2019

Recent ATM Skimmer Incident


atm skimming device

Hills Bank discovered over the weekend that ATM skimmer devices were placed on two Hills Bank ATMs on different dates in January and February. The impacted ATMs are located at Hills Bank’s North Liberty location at 25 Hwy 965 N …
Continue reading

Posted in Customer Protection, Fraud Prevention, News and Events | Tagged ,
Chris Lewis

Jan 14 2019

Beware of Tax Identity Theft


Tax Identity Theft

All taxpayers, business owners, and tax preparers should be aware of identity theft scams by people pretending to be IRS representatives through phone calls, text messages, or email communications. Tax related identity theft occurs when someone uses your Social Security …
Continue reading

Posted in News and Events | Tagged , , , ,
Ken Hinrichs

Dec 21 2018

Security Notice: Bruegger’s Bagels Data Breach


brueggers-bagels-data-breach

Bruegger’s Bagels revealed that it had experienced a data breach between August 28, 2018 and December 3, 2018 that exposed some of their customers’ data including name, card number, expiration date, and card security code. A list of affected locations …
Continue reading

Posted in News and Events | Tagged ,
Chris Lewis

Nov 21 2018

4 Shopping Tips for Cyber Monday


Shopping Tips for Cyber Monday

If you’re like many Americans, you’ve done some Black Friday shopping, but are now looking for Cyber Monday deals to complete your holiday gift list. As you shop online for deals this Cyber Monday, please keep the following tips in …
Continue reading

Posted in Holidays | Tagged ,
Jennifer Eden

Oct 08 2018

Hills Bank Online: Transaction Dispute


Hills-Bank-Online-Transaction-Disputes

Did you know that you can dispute transactions on your account within online banking?  Learn more about disputing transactions within Hills Bank Online: https://www.youtube.com/watch?v=j28FH7696ec

Posted in Online Banking | Tagged , ,
Jennifer Eden

Oct 01 2018

Debit Card Text Fraud Alerts Coming Soon!


As an additional layer of protection for our customers, we are adding Text Fraud Alerts to Hills Bank debit cards. When suspicious activity is detected on your debit card, you’ll receive a text alert.

Posted in Debit Card | Tagged
Matt Olson

Aug 29 2018

Carbon Monoxide and Your Home


carbon-monoxide-and-your-home

In Iowa, a law went in to effect July 1, 2018 that requires all homes and apartments with fuel-burning heaters, fireplaces, gas stoves, and/or garages to have a Carbon Monoxide (CO) detector. This colorless and odorless gas can be very …
Continue reading

Posted in News and Events | Tagged ,