Jennifer Eden

Oct 08 2018

Hills Bank Online: Transaction Dispute


Hills-Bank-Online-Transaction-Dispute

Did you know that you can dispute transactions on your account within online banking?

Learn more about disputing transactions within Hills Bank Online: https://www.youtube.com/watch?v=j28FH7696ec

  1. Select the account with the transactions you would like to dispute.
  2. Under options, select dispute transactions.
  3. Look over the disclosure, check the transactions you would like to dispute, then select dispute transactions.
  4. A dispute window will pop up showing the transactions you want to dispute. If all are correct, select continue dispute.
  5. Answer the questions explaining why you are disputing the transaction.
  6. Once completed, select submit dispute.

Your dispute will be reviewed by the Hills Bank Fraud Department, and you will be updated by mail if and when the transaction will be reversed.

If you have any other questions about online banking, give us a call at 1-800-HILLSBK or visit HillsBank.com/HillsBankOnline.

Jennifer Eden

About Jennifer Eden

Jennifer Eden is Vice President of eBanking Services at the Hills Bank location in Hills, IA. She has been at Hills Bank since 2003 assisting customers with their electronic banking needs. She enjoys spending time with family and friends, volunteering with her children’s activities, and returning to her hometown in Northeast Iowa. She can be reached at jennifer_eden@hillsbank.com.


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